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How We Handle Your Personal Information

When you open an account at funbet and deposit via DANA, OVO, GoPay or QRIS, we collect only the information we need to verify your identity and process…

We keep your wallet securePayment data encrypted end-to-endNo data sold to third partiesYou control your account access
funbet How We Handle Your Personal Information
REACH US ANYTIME

How to Request Data Access or Changes

Live Chat Support Open the chat window in the lobby (Monday–Friday, 10:00–22:00 Jakarta time) and ask to…
Email Request Form Send a signed data-access request to privacy@funbet.
Account Settings Log in, navigate to Account > Privacy & Data, and toggle off cookies, marketing…
SECURITY & TRANSPARENCY

How We Protect Your Privacy Every Day

End-to-End Encryption

Every deposit via DANA, OVO, GoPay or QRIS is encrypted before it leaves your device.

No Third-Party Sales

We do not sell, lease or share your personal data with advertisers, data brokers or betting affiliates.

Account Access Control

We store your password in salted, hashed form—no one at funbet, including our support team, can read it.

Gameplay Data Anonymization

Session logs (which games you play, when you log in) are linked to your account ID, not your name.

Retention & Deletion

Account data is retained only as long as your account is active or local law requires.

Breach Notification Protocol

In the unlikely event of unauthorized access to user data, we notify affected account holders by email within 48 hours…

Privacy Policy: Your Most-Asked Questions

When you request account deletion, we anonymize your profile data and remove it from live systems within 30 days. We retain withdrawal records for seven years to comply with local tax law. No personal identifier links to your account after the 30-day period.

No. Payment credentials are encrypted and processed by the payment provider, never stored on our servers in readable form. Our support team sees only the last four digits of your payment method and your transaction history for troubleshooting.

We place session cookies on your device to keep you logged in and remember your lobby preferences. We do not plant tracking pixels on external sites. You can disable or delete cookies in your Account > Privacy & Data settings anytime.

Gameplay logs (which games you played, session times, device type) are kept for 90 days for fraud detection and account security. After 90 days, we retain only anonymized analytics. Withdrawal records are kept for seven years per local tax rules.

Email [email protected] immediately with details of your concern. Our privacy officer will investigate within five business days and contact you with findings. You may also report data-protection violations to your local data authority.

No. We do not sell or share your personal data with other platforms, affiliates or marketing firms. We share data only with payment processors, fraud-prevention services and tax authorities where local law requires it. This is non-negotiable.

Yes. Submit a signed data-access request to [email protected] with your account email and ID copy. We will email you a complete data export (account info, transactions, logs, cookies) within five business days at no cost.