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How We Keep Your Account Safe and Your Data Protected

When you open an account with funbet, your personal information, payment details and withdrawal history are covered by strict data protection practices.

Data encryption on all transactionsAccount access via secure loginWithdrawal verification processDANA, OVO, GoPay and QRIS safeguarded

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What Our Legal Framework Covers

funbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of service define how your account is created, how deposits and withdrawals work, and what happens if your account is restricted or closed. We comply with local law where it applies; your eligibility depends on local law. Your payment methods—DANA, OVO, GoPay and QRIS—are

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processed through licensed payment partners. We retain your account history for verification and dispute resolution. If you want to review, update or request deletion of your data, you can contact our support team via email or live chat during business hours. We do not sell your
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personal information to third parties. Your account credentials are never shared; two-factor authentication is available if you want to add an extra security layer.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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How to Contact Us About Legal or Account Matters

We offer multiple contact paths for questions about your account, data, withdrawals or terms.

INSIDE OUR STANDARDS

How We Handle Data, Cookies and Account Security

We encrypt all communications between your device and our servers, use industry-standard cookies to remember your login preference and keep your session safe, and verify every withdrawal before…

Encryption and Security

All transactions from your DANA, OVO, GoPay or QRIS wallet to our platform use 256-bit SSL encryption.

Cookie Policy

We use cookies to keep you logged in, remember your language and device preferences, and prevent fraud.

Account Access Control

Your login is tied to your registered email and phone number.

Data Retention

We keep your account history, deposit and withdrawal records, and verification documents for three years after closure.

Third-Party Sharing

We only share your data with payment processors (for DANA, OVO, GoPay, QRIS transactions) and compliance partners where required by…

Data Subject Rights

Contact our support team to access, correct or delete your data.

Frequently Asked Questions About Legal and Your Account

We've gathered the questions we hear most often from account holders in Indonesia about data, withdrawals, account security and your rights. Each answer reflects how we actually handle these situations on the platform.

Yes. Log into your account, go to Account Settings and you'll see your profile details, email, phone, linked payment methods and deposit history. To request a complete data export, email our support team and we'll prepare a full file within 14 days.

Your account data is retained for three years for dispute resolution, tax compliance and withdrawal verification. Your payment methods (DANA, OVO, GoPay, QRIS) are unlinked immediately, and your login credentials are deactivated. We do not sell your data after closure.

We verify each withdrawal within 24 business hours by checking your account balance and payment method. Once approved, funds transfer to your DANA, OVO, GoPay or QRIS wallet in under a minute. Verification is standard anti-fraud procedure.

Your payment details are encrypted and stored separately from your account login. We never display your full wallet number on screen after setup. Payment processors handle the actual transfer; we only store a reference token linked to your account.

Contact live chat or email support immediately with the date and time of the suspicious activity. We will lock your account, review the transaction, and help recover any unauthorised withdrawals. Change your password and enable two-factor authentication in Account Settings.

Yes, we use cookies to keep you logged in and remember your preferences. Session cookies expire when you close your browser. You can clear cookies in your device settings, but you may need to log in again on your next visit.

The complete legal terms, privacy policy and cookie disclosure are linked at the bottom of every page on funbet. You can also request a printed copy by contacting our support team via email or live chat during business hours.

How We Keep Your Account Safe and Your Data Protected

How to Contact Us About Legal or Account Matters

How We Handle Data, Cookies and Account Security

Encryption and Security

Cookie Policy

Account Access Control

Data Retention

Third-Party Sharing

Data Subject Rights

Frequently Asked Questions About Legal and Your Account

01 Can I see what personal data funbet has stored about me?

02 What happens to my data if I close my account?

03 How long does a withdrawal verification take?

04 Is my DANA, OVO, GoPay or QRIS wallet information safe with funbet?

05 What should I do if someone accesses my account without permission?

06 Does funbet use cookies, and how can I control them?

07 Where can I find the full terms of service and privacy policy?

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